Terms of Service

Welcome to KAY. By accessing or purchasing from our website, you agree to follow the terms and conditions listed below.

1. Products
We aim to provide accurate descriptions and images of our products. However, slight differences in color or appearance may occur due to lighting, screens, or photography.

2. Orders
Once an order is placed, you will receive a confirmation. We reserve the right to cancel or refuse any order if necessary, including cases of incorrect pricing or product availability.

3. Pricing
All prices listed on our website are in NPR (Nepalese Rupees) unless stated otherwise. Prices may change without prior notice.

4. Shipping
We strive to process and deliver orders as quickly as possible. Delivery times may vary depending on location, courier services, or unexpected delays.

5. Returns and Exchanges
Customers must contact us within 3 days of receiving the product for any return or exchange request. Items must be unused and in original condition.

• If the mistake is from our side, we will cover the shipping charges.

• If the wrong size was ordered by the customer, the customer will need to cover the shipping charges.

6. Product Use
Our products are intended for personal use only. Any resale or misuse of products is the responsibility of the buyer.

7. Changes to Terms
KAY reserves the right to update or modify these terms at any time without prior notice.

If you have any questions regarding these terms, please contact us through our official channels.

— KAY